reduce ATM faLlbacks

Clean your card reader and protect your bottom line.

Switch Commerce has partnered with KICTeam, the world leading expert in technical cleaning of transaction devices. See what we can do to help you prevent EMV fallbacks from having a major impact to your business.


Save 5% off KICTeam select products.

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Card Reader Cleaning Card with Waffletechnology®

 The only cleaning card designed to clean your card reader the right way.


“It is only a matter of time before the major card brands begin invoking excessive fallback  fines"

Kevin Watts EVP & COO, Switch Commerce


Card brand's demands on the retail ATM market and it's ATM employers are increasing. EMV is another attempt to provide card holders with a secure transaction and protect against fraud.


“It is only a matter of time before the major card brands begin invoking excessive fallback fines,” says Switch Commerce EVP and Chief Operating Officer, Kevin Watts. “The key, as a terminal operator, is to do everything you can to ensure successful fully qualified EMV transactions. We understand the need to protect the operators, and improve our processes to address specific conditions, such as Empty Candidate transactions, that can result in fraudulent activity, chargebacks and further fines in the future.”


One of the best ways to do this is proactive maintenance of your terminal's card reader.


This cleaning card is designed to clean the reader pins located inside all smart card or EMV (chip and pin) Card Reader, as well as the magnetic stripe reader. The sensitive pins allow communication between the credit card and the card reader; keeping these card reader contact pins clean is essential to the ATM Card Reader ability to read information from the card.

Unlike flat cards, Waffletechnology® cleaning card reaches all of the interior sensors and lenses to provide the most thorough cleaning. Each card comes pre-saturated with our MiracleMagic® cleaning agent specially designed to remove built-up and caked on dirt and dust.

Easy to use. Anyone can clean your ATM card reader in minutes.

• 78% of devices were recovered through cleaning alone.

• Regular cleaning has a sizeable impact on fallback rates, service costs, and card errors.


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